WHY DON'T YOU OFFER REFUNDS?

Because MOHMAYAA works on limited drops, not mass inventory. Refunds break the economics of small-batch production. Instead, we offer fair buy-backs and exchanges so value stays within the ecosystem.

WHAT IF MY SIZE DOESN'T FIT?

If your size is available, we'll exchange it (logistics fee applies). If it's sold out, we'll issue store credit after deducting logistics costs.

WHY IS THERE A DEDUCTION ON STORE CREDIT?

Because shipping heavy boxed products both ways has real costs. The deduction simply covers logistics and handling-it's not a penalty.

DO YOU OFFER BONUS CREDITS?

No. We don't inflate value through returns. Store credit always reflects real costs.

ARE EXCHANGES GUARANTEED?

No. Our drops are limited. Exchanges depend entirely on stock availability.

WHAT IF MY ITEM IS REJECTED?

We'll share inspection details. You can have the item shipped back by paying the shipping fee.

IS THIS POLICY SAFE TO SHOP WITH?

Yes. We're transparent, responsive, and fair-but we don't run a rental service.